- Country: Norway
- Summary: Invitation to Supplier Conference - Procurement of New Contact Center in Udi
- NOT Ref No: 73556763
- Deadline: 08 Nov 2022
- Financier: Self Financed
- Purchaser Ownership: Government
- Tender Value: Refer Document
- Notice Type: Tender
- Document Ref. No.: 2022-941578
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- Description:
- Tenders are invited to invitation to Supplier's Conference - Procurement of a new contact center in the UDI
Short description: The Directorate of Immigration (UDI) will shortly go out with a competition for the procurement of a new and comprehensive customer center. The new solution will include. Cover:- Telephony in and out switch-offs- Consignment of SMS to end users- Manual Chat Solution- E-mail functionality for answering emails and sending out e-mails-customer follow-up system for registering inquiries and categorization, storage of chat logs and e -Posts- Forecasting Tools-Staffing Tools We refer to previously sent RFI (Doffin ID 2022-338238 and Ted ID: 2022/S 118-334051).
CPV code: 64200000 - Telecommunications services
tender expires Date: Otice-Search-Item-header Invitation to Supplier - Documents:
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CLICK HERE TO LOGINInvitation to Supplier Conference - Procurement of New Contact Center in Udi - Norway Tender
The THE DIRECTORATE OF IMMIGRATION - UDI, a Government sector organization in Norway, has announced a new tender for Invitation to Supplier Conference - Procurement of New Contact Center in Udi. This tender is published on NorwayTenders under NOT Ref No: 73556763 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2022-11-08.
The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.
