- Country: Norway
- Summary: Kti (Customer Satisfaction Index)
- NOT Ref No: 109684482
- Deadline: 06 Dec 2024
- Financier: Self Financed
- Purchaser Ownership: Government
- Tender Value: NOK 8000000
- Notice Type: Tender
- Document Ref. No.: 674033-2024
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- Description:
- TET Digital AS is building a new customer service system for its owners. There will be several channels into the customer service system, including contact forms, email, telephone, chat and letters. Our owners want to measure customer satisfaction among customers who contact customer service across all channels and need a digital tool to carry out these measurements. The system shall be able to send out customer satisfaction surveys that are initiated through an automatic digital interface. The system shall be delivered as a cloud based SaaS service. The KTI system shall be an option that the owners/users can choose to use.
Doc Title: KTI (customer satisfaction index)
Contract Type: services - Documents:
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CLICK HERE TO LOGINKti (Customer Satisfaction Index) - Norway Tender
The TET DIGITAL AS, a Government sector organization in Norway, has announced a new tender for Kti (Customer Satisfaction Index). This tender is published on NorwayTenders under NOT Ref No: 109684482 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2024-12-06.
The estimated tender value is NOK 8000000, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.
