Procurement of Assistance for the further Development Tender
Notice for Procurement of Assistance for the further Development of Drammen Municipality ́S Servicenow System. in Norway. The reference ID of the tender is 137235262 and it is closing on 08 Apr 2026.
Tender Details
- Country: Norway
- Summary: Procurement of Assistance for the further Development of Drammen Municipality ́S Servicenow System.
- NOT Ref No: 137235262
- Deadline: 08 Apr 2026
- Financier: Self Financed
- Purchaser Ownership: Government
- Tender Value: Refer Document
- Notice Type: Tender
- Document Ref. No.: 157716-2026
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- Description:
- Drammen municipality uses ServiceNow internally for all employees on a separate service portal. In addition modules are used for ITIL-based processes, where users can register errors on technical equipment or generally request assistance (helpdesk) and enquiries are followed-up if it is Request, Incidents, Changes etc. Separate processes have also been established for HR, including onboarding of new employees, a service in ServiceNow. The municipality currently uses the modules PSDS, ITSM, SPM, HR, CSM in ServiceNow. A assistance contract shall be established for ServiceNow that ensures access to specialised consultancy competence as well as resources to assist with everything from the development of simple user systems in ServiceNow to more complicated tasks connected to architecture, integrations, secure management, upgrading and support of the municipality ́s ServiceNow systems. The resources shall assist the municipality ́s own ServiceNow team and ensure that competence connected to what is developed is transferred to the municipality.
Doc Title: Procurement of Assistance for the further development of Drammen municipality ́s ServiceNow system.
Contract Type: services - Documents:
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CLICK HERE TO LOGINProcurement of Assistance for the further Development of Drammen Municipality ́S Servicenow System. - Norway Tender
The DRAMMEN KOMMUNE, a Government sector organization in Norway, has announced a new tender for Procurement of Assistance for the further Development of Drammen Municipality ́S Servicenow System.. This tender is published on NorwayTenders under NOT Ref No: 137235262 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2026-04-08.
The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.
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