Tender Details

Country: Norway
Summary: Procurement of Maintenance and Servicing Services for the Municipality ́S Telephony Systems.
NOT Ref No: 115671252
Deadline: 04 Apr 2025
Financier: Self Financed
Purchaser Ownership: Government
Tender Value: Refer Document
Notice Type: Tender
Document Ref. No.: 141158-2025
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Description:
Drammen municipality has a telephony system with a local centre in the municipality ́s computer centre. The telephony system consists of Avaya Aura telephone exchange and Trio telephony support system. The central is connected to IPT (ip trunk) with the operator Telia.The municipality ́s policy states that all locations for stand-by considerations shall have a minimum of one telephone in the landline telephone network, although many entities as far as possible switch to mobile telephony. The municipality has terminated the current service contract with Sopra Steria, starting 20 March 2025. This agreement included the operation of all of the municipality's clients, networks, local computer rooms, and the customer's virtual computer room at Microsoft Azure, also included a telephony service delivery. A decision has been made that the maintenance and service services for telephony shall be outsourced for a separate Maintenance Contract (SSA-V) with the valid duration terms thereof, c.f. point 2.3. In spring 2025 the municipality intends to re-procure all or parts of the service spectrum that were covered by the contract with Sopra Steria. The procurement of telephony services must be seen as a part of this work, and the chosen tenderer must deal with the daily follow-up of the work under the contract during 2025/2026, it may be transferred from the Municipality to one of the municipality's service providers who will be responsible for following up parts of the service spectrum. ...
Documents:

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Procurement of Maintenance and Servicing Services for the Municipality ́S Telephony Systems. - Norway Tender

The DRAMMEN KOMMUNE, a Government sector organization in Norway, has announced a new tender for Procurement of Maintenance and Servicing Services for the Municipality ́S Telephony Systems.. This tender is published on NorwayTenders under NOT Ref No: 115671252 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2025-04-04.

The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.