Tender Details

Country: Norway
Summary: The Future Business System
NOT Ref No: 115858715
Deadline: 07 Apr 2025
Financier: Self Financed
Purchaser Ownership: Government
Tender Value: NOK 35000000
Notice Type: Tender
Document Ref. No.: 149271-2025
Purchaser's Detail:
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Description:
BIR and ReIT are in the midst of a comprehensive digital transformation to strengthen control in the entire value chain - from customer management to resource utilisation and waste management. A central step in this process is the procurement of a new business system that shall replace the current system, ISY Proaktiv, which has been in use for many years. ISY Proaktiv has had several CRM-like functions for the sanitation industry, but several of the system's functions and data processing processes are now considered more appropriate to handle in a combination of a modern data platform and other systems. In addition, the market for industry specific solutions has been dominated by few actors, which has led to limited innovation and development over time. Bir and ReIT would like to use this procurement to explore a broader spectrum of systems and open up to more suppliers than those who have traditionally delivered to the industry. Although sanitation has some distinctive needs - such as integration with the national land register - we see that many of the core processes can be handled by standardised CRM and ERP systems. To test this, we will carry out a Proof of Concept (PoC) where tenderers are given the opportunity to demonstrate how existing off-the-shelf systems can support our processes and requirements. Our assumption is that customer follow-up and general servicing are already a part of these systems and that we can adapt our processes to a standardised system. Althou...
Documents:

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The Future Business System - Norway Tender

The BIR AS, a Government sector organization in Norway, has announced a new tender for The Future Business System. This tender is published on NorwayTenders under NOT Ref No: 115858715 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2025-04-07.

The estimated tender value is NOK 35000000, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.