Tender Details

Country: Norway
Summary: The Norwegian Directorate of Health - Rfi System for Case Handling for the Patient and User Ombudsman (Pobo)
NOT Ref No: 124704397
Deadline: 03 Oct 2025
Financier: Self Financed
Purchaser Ownership: Government
Tender Value: Refer Document
Notice Type: Tender
Document Ref. No.: 540117-2025
Purchaser's Detail:
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Description:
The Norwegian Directorate of Health's overall target architecture is based on a hybrid approach, where self-developed systems make up a significant part of the current system portfolio. In accordance with our strategic direction, we are now considering increased use of standardised components and platform services, including software provided as a service (SaaS). As a part of this work, we are looking into future solutions for case handling for the Patient and User Ombudsman (POBO). This system will be an integrated part of our future target architecture. We are now facing a strategic route between the continuation of self-development and the procurement of finished components from the market. We would like the system to be placed in the Norwegian Directorate of Health ́s own infrastructure, both on-prem and in a public cloud and we envisage a system that includes ready-made components that are easy to use in case handling systems. The system shall be able to offer options for integration with API services.The choice we land on will affect the direction and principles in the further development of our target architecture. In this connection, we invite a selection of tenderers to demonstrate how their systems - based on established systems and platforms - can cover our functional needs.
Doc Title: The Norwegian Directorate of Health - RFI system for case handling for the Patient and User Ombudsman (POBO)
Contract Type: services
Documents:

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The Norwegian Directorate of Health - Rfi System for Case Handling for the Patient and User Ombudsman (Pobo) - Norway Tender

The NORSK HELSENETT SF, a Government sector organization in Norway, has announced a new tender for The Norwegian Directorate of Health - Rfi System for Case Handling for the Patient and User Ombudsman (Pobo). This tender is published on NorwayTenders under NOT Ref No: 124704397 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2025-10-03.

The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.